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Why login/register?
To simplify your life. Your registered account will remember
your basic information so you don't have to re-enter it if
you choose to place an order or request samples. You can also
login/register now for our value-added features
including our ongoing promotions and newsletter.
I forgot my password...
Just click here ... We'll email your password to you now.
Be sure to supply the email address you registered with!
I call my
orders in to Labelmatch...do I have an online account?
Sorry, no. To place orders online you do need
to register. Register online now?
Do I have to be registered to use the web site?
You do not have to be registered to use the web site. You do need to register if you would like to order or request samples.
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Your products...new or refurbished?
Competitively priced, all products sold by Labelmatch are new. We sell an array of printers manufactured by the leaders. Please call
us to discuss your specific application at 1-800-726-7334 or email us.
I need to cancel/update an order...
Orders are usually processed as they arrive
to ensure same day shipping. Please call us at 1-800-726-7334 in order to cancel/update your order.
I want to check the status of my order...
Please contact us at 1-800-726-7334 or email us.
Do I pay state sales tax?
At this time, we are required to collect sales tax in Ohio and Indiana. If you are tax exempt, please contact us directly.
I need samples
Samples of most products are available. We will require that you register with Labelmatch.
We do not send hardware or toner samples. Need to register?
How secure is your web site?
With the assistance of VeriSign, we are able to protect your credit card and personal information when ordering online.
How will my order ship and how long will it take?
All orders ship the same day until 3:00 p.m. EST unless otherwise stated in the product page. Labelmatch ships from 7 distribution centers nationally and every effort is made to ship from the location closest to you. We use UPS and LTL carriers in order to ensure quality of delivery, reduced transit time and minimized cost. Our tools within Labelmatch.com will allow you to calculate transit time to your location as well as the shipping cost. Any shipment over 200 pounds is automatically billed at UPS Hundredweight rates to save you money.
Where does my order ship from?
Labelmatch ships from 7 distribution centers nationally and every effort is made to ship from the warehouse location closest to you. If you choose "Estimated Delivery Time" from your product page of choice, the origin state of the shipment will be shown along with UPS standard transit time.
back to topWhat type of payment do you accept?
Labelmatch accepts Visa, MasterCard, American Express and 30-day terms (upon approval). Would you like to apply for credit?
I'd like credit terms
Labelmatch will gladly extend 30-day terms upon approval of you credit application. Would you like to apply for credit? Please allow up to 5 business days to receive a response. Without a D & B number, our response becomes dependent upon the response time of your references.
Tell me about your warranties...
Manufacturer warranties apply to all hardware purchased from Labelmatch. Please contact the manufacturer as determined in your warranty information.
Tell me about your return policy...
All non-defective products are returnable within 30 days of
the product's shipment if they are unopened. Products do carry a 25% or $10.00 restocking fee (whichever is greatest). YOU MUST HAVE A RETURN AUTHORIZATION PRIOR TO RETURNING PRODUCT. Please take advantage of our sample program to insure you order the correct product. If you are unsure, please contact us.
If your product is defective, please contact us as soon as possible to discuss the situation.
Completed Labelmatch W-9
For a completed Labelmatch.com W-9 please click here.
Contact us
We welcome your phone calls between the hours of 8:30 am and 5:00 pm EST at 1-800-726-7334. You may also reach us by email. If you prefer to fax us, please fax at 1-800-726-8506. During our business hours, reach us immediately with LIVE Chat. You can also email us here.
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LIVE CHAT
If you are shopping online and have a need for personalized assistance, just click on the LIVE Chat icon located on each page. LIVE Chat gives you the ease of online shopping with the additional assistance of one of our label specialists. Please take advantage of this feature if you are having difficulty locating a product, have a question
about a certain application, or any time you want our help.
Request custom
quotes
If you do not see a size or type of material in our in stock items, we will be glad to quote it for you. Please fill out the Request for Quote and we will contact you with pricing. Please allow up to 1 week
for our reply.
Win fifty bucks!!!
Would you like to enter to win a $50.00 gift certificate? Just click here !!! Refer a friend or associate and
you'll be entered in our monthly drawing (maximum 3 entries per month please)!!! You will need to register to participate.
Request volume
pricing
Please complete this form if you have a volume order situation. We will
offer you the best pricing we can make available.
I need a template
Click here for a listing of available Microsoft Word templates for our array of Laser/Inkjet labels.
I need to search by Avery part #
Please click here for a listing of our available Avery compatible part numbers.
You may also search by Avery part number from our
home page.
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